Password disaster u-turn

I have had an issue with the password retrieval for almost 3 weeks, the link kept saying expired and when I tried to update it online, I wasnt able to save it. The reason to retrieve my password was because my doctors group screwed up my account by messing up the doctor, they changed it to referral stating that I shouldnt be using this app to get in touch with my doctor. But in reality up until they changed it, I would ask a question and it would be emailed to my childs doctor, and she would respond to it within 2-3 hours. It was working perfectly. Watch out Childrens Medical Group, I hope you learned your lesson not to screw up patients accounts!
Thank you Healow, your experts solved my problem. Im back on! My notes are gone but I can see the doctors notes.
Thank you for your PATIENCE! And for taking care of the password problem.

Unit5678 about healow, v5.1.0