healow App Reviews

Healow is the worse portal app I have used. I have to repeatedly log in, get send numerous verification codes and am lucky if I get in where there is little to no information.

Love this app. Very easy to use.

This app is certifiable garbage. It worked fine with my Dr initially. When the practice merged, bit became unusable... scrolling through miles of names by first name... at the rate it is going it will take me 2 hours to find my provider. This is trash.. it needs searches by names.

Refill feature does not work! Tried 5 times over 3 days. Finally called doctor to send to pharmacy.

This app is a real POS! Stupid interface, cant add more than 1 Dr office, locks up constantly. The programmer should be fired.

Paper bill: no place to put your cc info. Online, put in all the fields and no 'send' or 'enter feature. Waste of time.

Nothing good to say.The app will not make up for the inability to speak to a live person who might be able to get your doctor to speak to you

Zero stars. App is actually worse than none at all, completely user-hostile. Even after finally establishing an account, not possible to link accounts with more than one provider. Account cannot be established unless provider initially sets a password, which they almost never do, so when you try to establish an account without an initial password the app hangs forever. WORST APP EVER.

This app simply does not work. Can't find my doctor even with their code, address, or name. Directions are not at all accurate. Keeps sending me to another state with someone I never heard of. I hate it.

I don't know why doctors offices are using this because as both a patient and an employee in the medical field THIS APP IS AWFUL AND I HAVE NEVER BEEN MORE FRUSTRATED

This is the worst app in the whole world You cannot edit your own home information email or phone number in the app you have to go through the doctors offices, it is terribly hard to add another your profile I don’t know who this or who sell it to the Doctors but whoever thought it up must be making money and the doctors are getting scammed by because he is terrible This is a retired physician for 40 years never ever have my patience deal with such a poor app

Awful never been able to use it can’t even use it to pay for my doctor bill would not recommend it don’t know why they use it

I have three doctors' offices on healow now and this is the worst app for medical that I have ever used. I could write a book, a long story on the problems but all I can do is complain about this and deal or talk to each office or healow and share there also. Degusting

I will NOT give my credit card info in order to “verify my location” in order to use this app. I my Dr wants to talk with me, she will just have to call me.

Worst app to track your health info. Never works properly, nothing but frustration trying to navigate and find the info. Someone is spending a lot of money for a poorly managed app. I’ve finally deleted from my phone after years of being aggravated by its poor functionality.

I don't like the app because it is not easy to figure out how to switch from one doctor to another - There should be a menu option for the doctors "practice ID" which by the way is a stupid name for their unique identifier as it looks like you expect me to practice using the app using that code. My bigest beef is that there is no place to enter the Practice ID

App is terrible. For the life of me I can not get it to add my children. We have been trying for months.

Healow forces me to set up a passcode on my iPad or iPhone, I am not going to use the app anymore, I don't want to be forced to do that.

Agree with the majority of all of these reviews. - NOTHING works for me and see no benefit Can never get in because of user name or password not agreeing with what I have and wrote down when tried to sign in. NO HELP or CUSTOMER SUPPORT or access. Don’t know how some understand and rate so high. Guess 95% of us just ignorant

Have attempted to use this app with a few physicians and it has never worked. The antithesis if intuitive. Do not waste your time or energy.