healow App Reviews

I love the app- until I get a message back from the dr. It wont show the whole message and wont allow me to reply- I have to log in to the website.... Which begs the question of why I need an app if I have to log in anyway? If these issues could be resolved it would make the app so much easier to use, especially as a mom of several kids! I have all our accounts linked to my app- but again, I still have to log in separately on the website to view entire message or respond.

Terrible app. Most time wont login, then when I do it doesnt show any results.

The only thing that this app does well is let you know when your appointment is. Tried to sync Fitbit with the app - no joy. I will be removing it after this review. I see I am not alone by looking at other reviews.

I never made it very far. Had to force quit several times then finally got in to a home screen with nothing on it. I could not click or see anything. Waste of time.

Ive talked to so many other patients that go to the same doctors office and many of us (myself as IT tech support) cannot link our kids accounts. After uninstalling and reinstalling, making my daughter the primary account holder, it finally worked. Friends of mine gave up completely. Also, the app is not reliable. Sometimes the info shows, sometimes it doesnt. Tech support is unhelpful as I only get a stock email asking of its fixed. Nope! Why isnt whats on the portal the same as this app? This is poor technology by todays standards. Lets get the basics right before going any further.

After many repeated tries; this app only serves to make one want to jab themselves in the eyeballs, and rue the hours lost trying to operate a poor app. #Fail

Do you know this app is a biproduct of Obamacare? thats why it is a total disaster!! I keep getting repeated updates about meds. Cant edit meds info. Cant delete meds. Appt. notices always late. Too bad its so bad!!!

Absolute garbage. First, the idea of my personal medical info going through yet another 3rd party is idiotic. Second, I was sent this app rather than an encrypted email from a health care provider. I am fairly tech savvy and have worked with computers for 30 years but I could not get this program to download after 3 tries, each time bring informed that it had been - no new icon, no listing in settings. What a freaking waste.

Why download an app that does not give you the option of registering. The practice code associated with my doctors office does not link any information to the app. What a waste of time.

Its virtually impossible to obtain test results from this mobile app. It shows that there are test results, but the way the app is designed it is not possible to view the results. Time to get a real IT company to rework this app. It should be removed until it works properly. Its "delete" for me.

This app has great potential but really needs some updating. It needs better integration with other health apps to be of any use. Apples health kit allows apps of this type to populate the dashboard of the health app so users can track labs, vitals etc. the Healow app does not really share the data it collects with anything. Please update this app soon

App is a joke. Dont bother wasting your time with this or the browser based UI. Honestly, this is a shameful attempt to provide patients information. Also, I suspect the security is crap since the passwords necessary are not constrained by multi characters.

It wasnt working for awhile til I deleted it and reloaded it, then it was perfect.

It doesnt work anymore. It used to

I loved this app for reviewing my sons visit information. Until one day it just stopped showing me my visit summaries. Now it just tells me I have an invalid request and to try again. For two months!! Please fix this!!

I thought this was the best thing when I first started the app and got all logged in and connected to my doctor. Ever since though, it hasn’t allowed me to access the information that I need, even after disconnecting my doctor and re-adding them. Great idea, poor implementation.

Useless. I just wanted to see my X-rays from my provider but could only do so through the app, so I downloaded it and after 20 minutes of creating an account and agreeing to some mysterious license agreements, I was finally ready to see the x rays. Only problem was, the X-rays werent there and only a bunch of incomprehensible text. Thanks for wasting my time

Would really like it if it also included my fitness band in their list of trackers.

I have sent countless pleas for help to the Healow technical support. Some advice: I finally (after 9 frustrating months) got this app to work. I found that delegating the app, reinstalling the app, delegating the app, reinstalling the app, delegating the app, and reinstalling the app finally allowed me to access my account. Healow is a very glitchy app and takes numerous attempts to get a functional copy installed. Good luck!

Horrible UI design. Very counter intuitive. As an app developer, I hate it when I see apps that were not designed with the user in mind. Example: you have a person icon on top left. I would think that would show me all the people I have hooked to the app. But no. It shows me the ONE person who I have currently selected. How is that useful? In my case it was confusing and made me think I did NOT link the others correctly. Bad UI design And errors like: "We see there is some data mismatch between the accounts you are trying to link. ". Thats... Useless. How does that error help me know whats wrong. Could you be more vague?