healow App Reviews

This app has great potential but really needs some updating. It needs better integration with other health apps to be of any use. Apples health kit allows apps of this type to populate the dashboard of the health app so users can track labs, vitals etc. the Healow app does not really share the data it collects with anything. Please update this app soon

App is a joke. Dont bother wasting your time with this or the browser based UI. Honestly, this is a shameful attempt to provide patients information. Also, I suspect the security is crap since the passwords necessary are not constrained by multi characters.

It wasnt working for awhile til I deleted it and reloaded it, then it was perfect.

It doesnt work anymore. It used to

I loved this app for reviewing my sons visit information. Until one day it just stopped showing me my visit summaries. Now it just tells me I have an invalid request and to try again. For two months!! Please fix this!!

I thought this was the best thing when I first started the app and got all logged in and connected to my doctor. Ever since though, it hasn’t allowed me to access the information that I need, even after disconnecting my doctor and re-adding them. Great idea, poor implementation.

Useless. I just wanted to see my X-rays from my provider but could only do so through the app, so I downloaded it and after 20 minutes of creating an account and agreeing to some mysterious license agreements, I was finally ready to see the x rays. Only problem was, the X-rays werent there and only a bunch of incomprehensible text. Thanks for wasting my time

Would really like it if it also included my fitness band in their list of trackers.

I have sent countless pleas for help to the Healow technical support. Some advice: I finally (after 9 frustrating months) got this app to work. I found that delegating the app, reinstalling the app, delegating the app, reinstalling the app, delegating the app, and reinstalling the app finally allowed me to access my account. Healow is a very glitchy app and takes numerous attempts to get a functional copy installed. Good luck!

Horrible UI design. Very counter intuitive. As an app developer, I hate it when I see apps that were not designed with the user in mind. Example: you have a person icon on top left. I would think that would show me all the people I have hooked to the app. But no. It shows me the ONE person who I have currently selected. How is that useful? In my case it was confusing and made me think I did NOT link the others correctly. Bad UI design And errors like: "We see there is some data mismatch between the accounts you are trying to link. ". Thats... Useless. How does that error help me know whats wrong. Could you be more vague?

the app portal to my childs doctors offices has yet to work. I keep getting emails from tech support asking me if it is working yet. You tell me I.T.

What a joke. This app, with repeated attempts to connect to multiple providers & hospitals, just wont work. Linking a provider means you get to enter all your data manually?? No help from staff at local providers, either. Dont waste your time. Certainly not ready for effective consolidation of records!

One of the few times I think technology has caused a process to devolve. The messages dont fully display. So then I have to contact the doctors office and start over. And they are pushing us to use this app which is annoying. This should have been an easy quality/bug test before rolling out. Have a serious talk with your IT team.

This never never works. I cant retrieve massages from my doctor because the app is pure garbage. Its very frustrating.

Needs serious app testing with various scenarios.

This review is the last thing I will do related to this app before I delete. I would rather get my kids medical records via carrier pigeon than waste another 20 minutes in this mess of an app. With all the money in the healthcare system why must we suffer with late arriving and poorly designed technology?

So many potential opportunities with this app... Ive tried it twice over the years since our clinics have gone to utilizing it... NEVER does it work!! I log into the website easier and get the formation I need... Then that will stop working and Ill try the app again, and again without success... Contacted IT and got very little help, just the "use this code and pick provider", and this too does not work... Done!!

Dr.s office doesnt do anything with this app you shouldnt either.